Chatbot for Real Estate That Starts the Conversation
Our chatbot for real estate takes questions on your website using the business knowledge you provide. Try a fictional late-night inquiry in the browser demo, then request a free trial to add website chat to your AI receptionist.
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Give Website Visitors a Useful First Conversation
Your website chat should learn why someone reached out, answer from your approved information, and collect details for the next step. We use your receptionist's knowledge and rules to guide that conversation.
- Identify the request
Ask whether the visitor wants to buy, sell, or arrange a conversation.
- Use your information
Answer questions from the business details and website content you provide.
- Prepare your callback
Collect the visitor's question and contact details before you take over.
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A useful website conversation gives you enough context to respond to the visitor's actual request. Your real estate AI chatbot starts with the business information you supply during onboarding and the website content you point us to. That includes your service area, hours, services, and how you want inquiries handled.
A buyer can identify a listing they want to discuss, while a seller can ask for a callback about a possible move. Your chatbot asks intake questions without turning the exchange into a lengthy interview. When a question needs your judgment, it takes the details for you instead of making up an answer. Explore the website inquiry demo with a question a visitor might bring to your site.
Capture Late-Night Questions and Book a Conversation
Website chat can collect an evening visitor's request and book an appointment in Google Calendar under your rules. Keep intake focused on the property, the question, and a useful time to speak.
- Ask the purpose
Find out whether the visitor needs listing details or a seller conversation.
- Keep intake brief
Gather the property reference, contact information, and preferred time to talk.
- Offer the next step
Book an appointment or take details for your own callback.
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An evening chat can turn a question into a scheduled conversation while you are away from your desk. Picture a visitor opening your website at bedtime to ask about a Saturday showing. Your chatbot can ask which property they mean and collect their contact details and requested time.
Use Google Calendar to book a conversation, or have the chatbot take information for your callback. A requested showing time is a request for you to review; a calendar appointment does not establish permission to enter a property. Keep that distinction clear in the instructions you give your AI assistant for real estate. Read about collecting showing requests to see how intake supports the next conversation with your agent.
Answer Listing Questions From Facts You Provide
Your chatbot answers listing questions from the information you provide and sends questions needing judgment to you. Supply clear property references and current details so visitors can ask about a specific listing.
- Name the property
Ask for an address or listing reference before discussing supplied details.
- Stay with supplied facts
Use the property information you have made available for answers.
- Refer judgment to you
Take callback details for value, negotiation, or pricing strategy questions.
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Listing answers come from the property information you give your chatbot, including website content you identify during setup. Provide the facts you want it to use and tell it which questions belong with you. If you supply a listed asking price, it can repeat that fact without offering an opinion about value.
For a question such as whether a seller would accept a lower offer, the useful next step is an agent conversation. Your chatbot collects the property reference and the visitor's question for your callback. Keep the information you provide current; chat does not have a live listing feed. You control the scope of the answers by giving it clear business instructions and directing judgment calls back to your team.
Collect Callback Details When Chat Needs an Agent
Your chatbot can take a phone number and callback request when a visitor needs you. You handle any personal text follow-up through your own process; website chat does not send text messages.
- Get the callback number
Ask where you can reach the visitor about their inquiry.
- Keep the question attached
Collect the listing reference and reason they want to speak.
- Set clear expectations
Take a preferred callback time without promising when you will respond.
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The handoff from website chat starts with contact details and a clear reason for you to call. A visitor asking about an offer or a seller's circumstances may need more than a written answer. Your chatbot can ask for their phone number, the relevant property, and a preferred time for a conversation.
If someone asks you to text, that request belongs in your own follow-up process. The website chat add-on does not provide automated texting or a live phone transfer from the chat window. For inbound phone calls, your AI receptionist can warm transfer urgent inquiries according to your routing instructions. Set each channel's role during onboarding so the visitor gets a useful next step and your team understands who should respond.
Keep Fair Housing Boundaries in Website Chat
We keep chat focused on supplied property facts and your services, with the same answers for every visitor. Your chatbot does not describe neighborhoods, schools, safety, or who a property would suit.
- Use consistent answers
Give visitors the same supplied property facts and business information.
- Avoid neighborhood judgments
Keep descriptions of schools, safety, and neighborhood character out of chat.
- Return to the request
Offer to collect a property question for your agent's callback.
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Our chat rules keep the conversation on property facts and the service the visitor requested. If someone asks whether a home suits a particular kind of person, the chatbot does not make that judgment. It can return to the property reference and collect a question for your agent.
The same boundary applies to requests for neighborhood descriptions, school opinions, or safety assessments. You supply business information and property details; the chatbot uses those facts consistently across visitors. In the demo, try both an ordinary listing question and a question that crosses these boundaries. That lets you hear how the conversation changes direction before putting chat on your own site.
Give Chat and Phone the Same Business Instructions
Website chat is an add-on to your AI receptionist that uses the same business knowledge and rules. Your phone coverage and website conversations can therefore start from the information you supplied during onboarding.
- Share business knowledge
Use your supplied services, hours, and intake instructions across both channels.
- Choose phone coverage
Forward all calls or select busy, unanswered, or after-hours calls.
- Review phone conversations
Receive call summaries, urgency tags, transcripts, and recordings by email and app.
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Chat and phone use the same business knowledge so you can give both channels a clear scope during setup. Tell the AI which services you offer, which requests need an agent, and what information makes a callback useful. The onboarding chat asks about your business, and you can change settings in plain words.
Phone coverage starts after you forward your number and complete a test call. At the beginning of each call, your receptionist identifies itself as a virtual assistant and says the call is recorded.
Phone alerts arrive by email and app push, with a daily digest email as well. Add website chat when you want visitors to begin their inquiry on your site. Read the setup and forwarding steps, then request a free trial.
Quick answers
Does the AI receptionist chat on my website too?
Yes. Website chat is an add-on for your own site, using the same business knowledge and rules as your AI receptionist. It can answer from supplied information, ask intake questions, and take callback details. You can test a fictional website inquiry in the browser demo before deciding whether to add chat.
Can website chat book showings?
It can collect a showing request and book an appointment into Google Calendar under your instructions. Treat a requested property visit as something your agent must review, including access arrangements. If you prefer to arrange the visit yourself, chat can take the property reference, contact details, and requested time for your callback.
Will it answer price questions about a listing?
Your chatbot can repeat a listed asking price you provide as a property fact. It does not give opinions on value, suggest a pricing strategy, or negotiate with a visitor. Questions about an offer or what a seller might accept go to your agent, with details collected for a callback.
Can it tell buyers from sellers?
It can ask what brought the visitor to your website and follow the intake instructions you provide. A buyer might identify a listing and ask about a showing; a seller might request a conversation about selling. Those are stated intentions for your follow-up, without the chatbot deciding whether someone qualifies for a property.
What happens if the chatbot does not know an answer?
It takes the question and contact details for your callback when the supplied information does not cover the request. Give it clear instructions about topics you want to handle personally. Questions about value, negotiation, or an uncertain listing detail should lead to an agent conversation instead of an unsupported answer.
Will phone callers know they are talking to AI?
Yes. The phone greeting says your receptionist is a virtual assistant and that the call is recorded. Those notices cannot be switched off. Website chat uses the same business knowledge and rules, while the browser demo lets you try the assistant's responses before putting it in front of your visitors or callers.
Can I try the chatbot before requesting a free trial?
Try the browser demo without signing up, including a fictional website chat inquiry at night. Request a free trial; we email your sign-in link when ready. The 14-day trial, capped at 100 minutes, lets you set up your receptionist. Website chat is an add-on, and a card is required before business call forwarding goes live.
Try a Website Inquiry in the Browser Demo
Ask about a fictional listing or request a callback in the demo. Then request a free trial to give your receptionist the business details behind your own website.